Contract Information

Fulcrum Technology Solutions has been awarded a contract by the Texas Department of Information Resources (DIR) to offer technology to state and local governments through DIR’s Cooperative Contract Program.

DIR’s Cooperative (Co-op) Contracts program is a streamlined cooperative purchasing program for state and local government, public education, and other public entities in Texas, as well as public entities outside the state. Customers can purchase services from Fulcrum Technology Solutions directly through the following contract: DIR-CPO-4895.

View Our DIR Contract DIR-CPO-4895

Products and Services Available Under This Contract

Security Consulting & Architecture Services

Fulcrum provides onsite security expertise including solution design and deployment, security tools rationalization, comprehensive security program assessments, penetration testing, and compliance validation across NIST, HIPAA, SOC2, HITRUST, and PCI frameworks.

Data and Analytics Security Services

Our team delivers big data security pipeline design and implementation, security dashboard development, SIEM optimization, and advanced security data visualization and reporting capabilities.

Identity and Access Management (IAM) Services

We architect, design, and operationalize complete IAM deployments including identity lifecycle management, SSO and federation implementation, multi-factor authentication, privileged access management, and Active Directory and Entra ID services.

Cloud Security Services

Fulcrum operationalizes security for major public clouds (Azure, AWS, GCP) through security architecture design, cloud security assessments and audits, compliance validation, secure migration strategies, and cloud identity and access management.

Project Management

Dedicated project management services for security initiatives include structured planning and execution, stakeholder communication and reporting, risk management, quality assurance, and project closeout.

Managed Security Infrastructure

Our 24/7 managed services cover customer security products including firewalls, logging infrastructure, web application firewalls, with continuous monitoring, policy management, and optimization.

Managed eXtended Detection and Response (XDR) Platform

Our managed XDR service includes comprehensive SIEM capabilities, advanced threat detection and correlation, threat intelligence integration, automated response workflows, and security orchestration.

Tier 2 Managed Detection and Response

We provide 24/7/365 security monitoring with human escalation and triage, alert validation and false positive reduction, initial investigation and context gathering, plus incident documentation and tracking.

Tier 3 Managed Detection and Response

Advanced services include deep correlation and investigation, proactive threat hunting, incident response and remediation guidance, root cause analysis, and comprehensive post-incident reporting.

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TX-RAMP Cloud Products

For information about DIR’s Texas Risk and Authorization Management Program (TX-RAMP) certified cloud products, visit: TX-RAMP Certified Cloud Products

Service Level Agreements

Fulcrum maintains comprehensive SLAs for all managed services under our DIR contract, with detailed metrics and methodologies for service availability, recovery time objectives (RTO), and recovery point objectives (RPO)/data loss tolerance levels.

Our managed security services include 99.9% platform uptime, 30-minute critical alert response, 4-hour RTO for service restoration, and 1-hour RPO for security event data. Managed detection and response provides 24/7/365 coverage with 15-minute initial response, 30-minute human validation, and 1-hour deep investigation initiation. Professional services guarantee project kickoff within 5 business days, weekly status reporting, and formal deliverable review processes.

DIR Cooperative Contracts

The DIR Cooperative Contracts Program streamlines technology procurement for Texas government agencies, educational institutions, and public entities by providing pre-negotiated, competitively priced contracts with vetted vendors. Fulcrum Technology Solutions is an approved DIR vendor under Contract DIR-CPO-4895, offering comprehensive cybersecurity and IT services through this simplified procurement process.

Get Started with Fulcrum through DIR

Vendor ID: 1208029899

To obtain a quote or to place an order please contact our Fulcrum Sales team through our DIR-CPO-4895 contract.

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Warranty and Returns
Any warranties for products purchased are provided directly by the original manufacturer of those items. The seller does not offer separate or additional warranties beyond what the manufacturer includes.

Any professional services, such as consulting, development, or support, will be delivered under the terms outlined in the applicable Statement of Work (SOW) document agreed to for the specific engagement. The SOW will define project scope, deliverables, timelines, and other governing parameters.

Texas DIR Contracts